Frequently Asked Questions

Everything you need to know about your Photobooks experience.

How long does it take to produce and ship my photobook?

Each photobook is custom-made. Production typically takes 3-5 business days, with standard shipping taking an additional 5-7 business days depending on your location.

What paper quality do you use for your fashion-forward layouts?

We use premium 200gsm archival-grade silk paper to ensure your fashion photography looks vibrant and professional, with a finish that resists fingerprints.

Can I return my order if I am not satisfied?

Because each book is a personalized custom product, we only accept returns for items that arrive damaged or with manufacturing defects. Please contact us within 14 days of receipt.

Do you offer international shipping?

Yes, Photobooks ships to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

How can I track the status of my order?

Once your order has been printed and dispatched, you will receive an email confirmation containing a tracking link to monitor your delivery in real-time.